Returns

Returning an order

It may happen that you want to return an order, for example if you do not like the product or for another reason. Don't worry, you have the right to cancel your order within 14 days after receipt without giving a reason.

How does it work?

After cancellation, you have another 14 days to return the product to us. We will refund the full order amount, including shipping costs, to your account. The costs for returning the product to us are at your own expense.

We ask that you return the product, if reasonably possible, in its original condition and packaging, together with all supplied accessories. To exercise your right of withdrawal, you can simply contact us via support @tanningglamour .nl . We will ensure that the refunded amount is in your account within 14 days of receipt of the returned product.

Return address

Fluorietweg 14B, 1812 RR Alkmaar, The Netherlands

Please note: If the product or packaging is damaged more than necessary to assess the product, we may deduct the depreciation of the product from the amount to be refunded. We therefore recommend that you treat the product with care and pack it well when returning it.

Exchange product?

Do you want to exchange your product? You can! Feel free to contact us via support @tanningglamour .nl and we will help you further. Please note that the costs for returning the product are at your own expense.

I entered an incorrect shipping address!

If you accidentally entered an incorrect shipping address, please contact us as soon as possible and we will try to adjust the order for you before it is shipped.